James Avery Artisan Jewelry

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4.4

( 8 reviews )

Fashion, Jewelry

Closed 10:00 AM - 08:00 PM See Hours

8201 Quaker Ave Unit 132, Lubbock, TX 79424, United States

+1 8678-300-07.0

James Avery Artisan Jewelry is a renowned family-owned jewelry chain specializing in house-brand charm bracelets, rings, and more in sterling silver and gold. With a reputation for high-quality craftsmanship, James Avery offers a wide selection of stunning jewelry pieces. Customers can expect a warm and welcoming atmosphere, with friendly and knowledgeable staff ready to assist with any inquiries or help find the perfect piece. The brand's commitment to excellent customer service is evident in the positive reviews from satisfied customers. James Avery Artisan Jewelry is located at 8201 Quaker Ave Unit 132, Lubbock, TX, in the Kingsgate Center North. Whether you're shopping in-store or opting for kerbside pickup, James Avery promises a delightful experience for jewelry enthusiasts.

Amenities and More

Kerbside pickup
Wheelchair-accessible entrance
Credit cards
Debit cards
NFC mobile payments
In-store shopping
In-store pick-up
Quick visit
Repair services

Reviews

4.4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Lisa miller

March 22, 2024

Have always ♡♡loved♡♡James Avery. Very☆ high quality ☆silver and gold.. Always so sweet, nice & patient if u don't know what ur looking for.

A malonson

March 22, 2024

Was helped by an associate by the name of Kelli. She was extremely rude about having to help with services that they offer. I get having an bad day but don’t take it out on other people.

Steven shaw

March 22, 2024

I have been a customer of James Avery since 1999. They have always gave good customer service to me and my family! However Michael here at the lubbock location is the most awesome person I have or my family has ever dealt with! Excellent customer service and I truly believe his employees follow his vision on how this store is supposed to be ran! Thank you! Integrity! Will always be a loyal customer with the excellent service I receive when I come to your lubbock location! Had help today by Micheal 1/22/24! Love this guy!!!!!! He's amazing and best customer service ever with a smile

David h

March 22, 2024

Recently bought a mom ring for my sister for Mother’s Day. She had to exchange it for another size and the lady CHRISTY was so rude and judgmental about my sisters size and weight. Be careful what you buy and for who. You WILL get judged and have hear what she has to say.

Mario rodriguez

March 22, 2024

I have been a customer of the James Avery on 82nd for many years. I have dropped jewelry off on several occasions to be cleaned and when I would pick it up, the larger surface areas had been fairly polished. Today, I dropped off my bracelet to have a charm added and when I went to pick it up....I was BLOWN AWAY!! My bracelet looked like it did the day I bought it! All of the charms, even the ones with small intricate areas, was completely free of tarnish and so so SHINY! I still can not believe that this is MY bracelet!! I am so very very happy with the services that I received today! I feel like this is how it should have been everytime I dropped it off to be cleaned, i just didnt know any better! Thank you guys and a special thank you to whomever cleaned and polished my bracelet today!!

Jeffery marshall

March 22, 2024

We walked in around 12:20pm today, both of the employees were with other customers so no big deal as we wanted to look around at first. However, the young lady that was walking around the room with another customer passed by us multiple times and did not acknowledge, speak to or so much as even look our direction. After checking out the customer she was working with initially, the young lady skipped us for the people who came in after us to assist them instead. Terrible treatment of your customers and good to see that if we don’t look a certain way, we can’t even get the time of day here.

Peixia mei

March 22, 2024

Love Shopping for the wife in James Avery as long as it not the Lubbock store. Absolutely the worst customer service I have ever seen. The staff have to be pried from behind the counter. Experience Absolutely sucked.

Garmi

March 22, 2024

I love the jewelry here and adding charms to my bracelet too. I have a JA ring that had sustained some damaged and they were able to straighten it out and clean it up for me.